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Ship/Ret.


Returns Policy

We will not accept returns on books or patterns, due to copyright issues.  If you receive a book that is damaged or defective in any way, we will replace it with the SAME book title.  If a pattern is missing a page(s), we will send you the missing page(s).

If we have shipped an order to you according to your specifications and you choose to return it, a store credit will be issued for the amount of the purchase (excluding books/patterns) (i.e. if you order a kit that includes a pattern or book, the refund will be for the total amount of the kit LESS the price of the pattern or book).

If we shipped an incorrect/defective item in an order, we will ship you the correct/non-defective item and include a self-addressed and stamped envelope for you to return the incorrect/defective item to us.  NO REFUNDS WILL BE ISSUED.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.


When you place an order, we will estimate shipping costs, based on the total dollar amount of your order, which will be adjusted on your invoice after the package has been prepared for mail and will represent the actual cost of shipping.